Visit Us

Who can use the clothes bank?

If you are a refugee or asylum seeker in the London area you are welcome to use the clothes bank during open hours. 

We can also provide some support to members of the local community who are homeless or in temporary accommodation. Contact us on our email to see if we can help.


How often can I visit? 

You can visit the clothes bank as often as you wish and you are free to take what you need. Please be considerate so that we have enough  stock for all our customers. From time to time we may need to put restrictions in place if we are running low on particular items.


What can I get?

You will be able to get clothes and shoes for adults and children. We also provide toys, books and some household items. On your first visit you can get new underwear and socks.


Our stock depends on the donations we receive so we cannot guarantee that we will have specific items and we cannot reserve stock  for any customers. However, we do get regular donations of high quality items from our local community so come again and look if you don’t find what you are looking for on your first visit.


Backpacks and suitcases are very popular and are always in huge demand. If you need a backpack or suitcase ask us and we can see if one is available. If we don't have one  try the 'Free Stuff sites on our Other Help page

When is the Clothes Bank open?

We are open every week:

We will be closed for holidays from 28th March and we will reopen on Monday 15th April.

Where is it?

The clothes bank is in  the foyer of the  Car Park Exit, Kensington Town Hall, W8 7NX. You can access the pedestrian walkway into the foyer at the corner of Hornton Street and Phillimore Walk.

We look forward to seeing you!